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ANSWERS TO YOUR QUESTIONS

Shopping Information

ARE YOUR PRODUCTS ROYALTY FREE?
Yes! All of our beat & loop packs are 100% Royalty Free. This means you can use them for any commercial project. No copyright claims will be executed.
Attention: to release a beat as an exclusive song and register it via a PRO (ASCAP, BMI, Sabam,..), you need the exclusive rights from the beat. Please contact us via the contact page if this is the case.

Attention: loops & samples from our packs can be used to create new beats. You are allowed to sell these new created beats..
HOW WILL I RECEIVE MY ITEMS AFTER PURCHASE AND HOW LONG WILL IT TAKE?
All customers will be provided with their unique downloads links via email instantly after purchase. Please check your inbox for links, as well as your spam folder.
WHAT IF I DIDN'T RECEIVE MY ORDER?
If you have checked your spam folder and you're sure it isn't there you can contact us by sending a message via this page. Our support team will help you with you issue as soon as possible.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept all major payment options and more. This includes credit and debit cards such as Visa, Mastercard, Amex and other major providers. We also accept Paypal for fast and easy checkout. For our Belgian homies we have Bancontact. We have iDeal for our Dutch neighbors and Giropay for our German neighbors. We also allow payments with Sofort which is widely used all over Europe. Are we missing a payment that you really want to use? Send us a quick email and let us know.
IS BUYING ON-LINE SAFE?
It is at our store, we work with the leading online ecommerce platform Shopify. This system is used by millions of people every day and is PCI compliant to make sure your details are safe. Whether you're buying on mobile or desktop, your safety is guaranteed.

Orders and Returns

HOW DO I PLACE AN ORDER?
Simply add the product(s) you like to your cart and follow the checkout steps. Once you complete the checkout you will instantly receive your unique download link. This way you can start using the product you love instantly.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
You don't need an account to place an order. An account does give you access to your Wishlist and gives you an overview of all the orders that you've placed.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUESTIONS?
You can always contact us via the contact page if you have any questions
HOW CAN I CANCEL OR CHANGE MY ORDER?
We are not obliged to refund an item if this item is working as it should be and the product is as described, there is generally no obligation to provide a refund in situations like 'I don’t want it anymore' or 'I changed my mind' this because we can't check if you will or will not use it. We will however always give a refund if the product doesn't work as it should.
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